Refund policy

Thank you for shopping with us. We want you to be completely satisfied with your purchase. If you are not satisfied, we’re here to help.

1. Return Window

We offer a 5-day return policy. You have 5 days from the date you receive your order to request a return.

2. Eligibility for Returns

To qualify for a return:

  • The product must be unused, unopened, and in its original packaging.

  • The return request must be made within 5 days of delivery.

  • You must provide a receipt or proof of purchase.

We do not accept returns for:

  • Opened items

  • Items that have been used

  • Disposable products once opened

3. How to Initiate a Return

To start a return:

  1. Contact us within 5 days of delivery.

  2. Provide your order number and reason for return.

  3. Do not send the item back before contacting us—returns sent without authorization cannot be accepted.

If your return is approved:

  • We will email you a prepaid return shipping label.

  • You’ll be instructed on how and where to send the item.

4. Damaged or Incorrect Items

Please inspect your order upon receipt.

If your item is:

  • Damaged

  • Defective

  • Incorrect

Contact us immediately so we can resolve the issue as quickly as possible.

5. Refunds

Once we receive and inspect your returned item:

  • We will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to the original payment method.

Processing times may vary depending on your bank or payment provider.